Keep your product docs
‍up to date.

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THE ROI

Outdated content forces customers to escalate issues to live agents.
‍
CX is destroyed in the process.

60%

The percentage of customers who first attempt self-service to arrive at answers, but end up reaching out to speak to a live support agent.

The number of hours spent each month cross-referencing help articles with existing features, performing audits and aligning with stakeholders.

$170k

The average annual cost to keep help center content accurate and up to date, which includes technical writing staff and cross-team coordination.

33%

The percentage of low NPS scores that stem from outdated help center content - confusing customers about capabilities.

this is how it works

You don't need to start from zero. Let us do the heavy lifting.

Plug into context sources

Share requirements on a one off basis, or directly integrate product development tools for automated, recurring analysis. Our AI analyzes Jira tickets, PRDs, and anywhere designs and requirements are documented.

Sync your knowledge base

Launchline tracks your content, everything from customer-facing guides to API documentation, and flags when things aren't matching up.

Publish updates to docs

View the specific documents and screenshots that require updates, with recommended changes. Publish your changes directly from Launchline!

Frequently Asked Questions

We're here to help.

How does Launchline work?

Launchline compares your product's existing state to your documents. We let you know when upcoming changes are expected to hit production and surface the specific content that requires updates. We even provide suggestions for updates.

What type of content can Launchline monitor for updates?

Simply put, a whole lot. Whether you want our help keeping customer-facing help articles up to date or ensuring that your internal wiki reflects the latest changes to your product, Launchline is a great copilot for your konwledge management or technical writing team.

How does Launchline use my data?

Launchline merely utilizes the data inputs you provide from any sources you wish. We do not interact with any of your customer data whatsoever, and we don't use your information to train or fine-tune our models.

How much does Launchline cost?

Launchline offers a free 14-day trial, and then we charge on a per seat basis with discounted pricing as the number of users increases. Please reach out to get a quote.

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Keep your product docs ‍up to date.